▷ Foreign airlines (baggage serviced with KOREA AIR) : (82) 03 However, if you cannot register the damage in person because you are off-airport already you cannot show the bag to staff, please contact your airline for questions on registration and ways to proceed. Therefore, we ask for your understanding that damaged bags are the liability of airlines and you may receive compensation in line with individual airline policies. The carrying process is handled by the airline and ground-handler, and this is where the damage risk lies. Checked-in luggage receive a serial number from the airline, and are moved to the ground through the airport’s conveyor belt, and then is carried to a vehicle, and then is carried from the vehicle to the aircraft. Kindly note that damaged luggage are categorized as liability the airlines. When you show the airline staff your luggage and when the report is registered, it will be handled by your airline. The best way is to report to the lost baggage desk behind the baggage claim area right after you find your luggage at the damaged state at your destination. It does not store any personal data.Information on Airline Policies on Damaged Luggage The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. The cookie is used to store the user consent for the cookies in the category "Performance". This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other. The cookies is used to store the user consent for the cookies in the category "Necessary". The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". The cookie is used to store the user consent for the cookies in the category "Analytics". These cookies ensure basic functionalities and security features of the website, anonymously. Necessary cookies are absolutely essential for the website to function properly.
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